Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
For more information about our benefits, see below!
We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."
What do our Wildlife Field Technician Supervisors do?
The Service Supervisor / Lead Wildlife Technician is responsible for leading field technicians while providing exceptional wildlife removal and exclusion services. This individual serves as the example for professionalism, workmanship, customer service, and company values.
In addition to completing inspections, trapping, exclusions, and repairs, the Service Supervisor coaches technicians, ensures quality standards are met, solves problems in the field, and helps maintain an efficient daily operation.
Essential Duties & Responsibilities
Leadership
Lead and mentor field technicians through training and daily support.
Conduct ride-alongs and field evaluations.
Ensure technicians follow company policies, procedures, and safety standards.
Assist with onboarding and training new technicians.
Provide constructive coaching and recommend additional training when needed.
Help resolve customer concerns professionally.
Lead by example in attitude, professionalism, and work ethic.
Wildlife Service Responsibilities
- Perform comprehensive wildlife inspections.
Identify entry points and wildlife activity.
Safely trap and remove nuisance wildlife.
Install exclusion materials and perform repairs.
Complete preventative wildlife proofing.
Inspect completed work for quality and accuracy.
Recommend additional services when appropriate.
Ensure all work meets company quality standards.
Customer Service
Deliver a five-star customer experience on every job.
Clearly explain findings and recommendations.
Educate customers on prevention methods.
Maintain a clean, professional appearance and company vehicle.
Build customer confidence through honesty and expertise.
Quality Control
Perform quality inspections on completed jobs.
Verify repairs meet company standards.
Ensure technicians complete required documentation.
Monitor workmanship and customer satisfaction.
Report recurring issues to management.
Operations Support
Assist with scheduling adjustments when necessary.
Help prioritize emergency calls.
Communicate field updates with the office.
Maintain inventory of truck stock and equipment.
Report equipment needs or vehicle issues promptly.
Safety Responsibilities
Follow OSHA and company safety policies.
Wear required PPE.
Operate ladders, lifts, and tools safely.
Handle wildlife humanely and legally.
Maintain a clean driving record.
What do you need?
- High school diploma or GED
- Minimum 3 years wildlife control experience preferred
- Previous leadership or supervisory experience preferred
- Strong knowledge of wildlife biology and exclusion methods.
- Ability to carry 50 lbs. in a backpack sprayer
- Strong attention to detail and willingness to learn
- Available to work Monday-Friday and some weekends, as needed
- Ability to obtain and maintain mandatory licenses/certificates as required by federal, state and local regulations
- Must possess a valid driver’s license and pass motor vehicle record search
- Must pass pre-employment background screen
- Must possess a valid driver’s license and pass motor vehicle record search
Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth
Multiple avenues to grow your career
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Savings and Retirement
Work-Life Balance
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility
We are looking for individuals who want to make a difference where our customers live and work. Is that you?
This company is a Drug Free workplace.
Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.
California residents click here to review your privacy rights.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.
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