Fleet Administrative Support Professional

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

What do our Fleet Administrative Support Professionals do?

The Fleet Administrative Support Professional (FASP) position is a full-time position providing a wide range of support and performing work assignments for the Rentokil North America Fleet Department. The FASP position requires a dedication to the highest level of customer service, strong interpersonal and problem-solving skills and a proven ability to guide and train others. The FASP will be the primary contact for addressing fleet-related issues with frontline colleagues. The FASP will be considered a subject matter expert on our various fleet systems and processes necessary to facilitate training. The FASP will adhere to existing working practices, methods, procedures, undertake relevant training and development activities and respond positively to new and alternative systems. The person in this role will be responsible for other assignments on an as needed basis, commensurate with the position.

Responsibilities and essential job functions include but are not limited to the following:

• Efficiently respond to and resolve large volumes of daily fleet requests while maintaining calm demeanor and positive attitude
• Review and authorize maintenance and repair decisions on vehicles within company guidelines
• Direct internal requests to proper contacts as necessary
• Work collaboratively with internal and external customers to help streamline processes and solve problems
• Effectively administer a variety of worksheets and provide up-to-date status of the current position
• Coordinate transfers, disposals, and vehicle deliveries with vendors and local office management
• Build strong professional relationships with local office managers, department heads, and vendors to facilitate smooth workflow
• Ability to communicate and enforce fleet policies and procedures
• Work with internal colleagues and vendors to ensure fleet compliance with various government departments/requirements, (i.e., DOT, DMV, MVRs, etc.)

What do you need?

• High school diploma or GED required
• 3+ Years Customer Service/Problem Solving Skills
• Knowledge of Microsoft Office Suite 2007 or later, or office applications including Google Suite
• Ability to determine when to escalate the issue to management
• Strong attention to detail and willingness to learn
• Excellent organization and time management skills
• Must be able to work the required days and hours for the position, which may include mandatory overtime due to business needs, especially during the peak seasons of the business.
• Must pass pre-employment background screen

Compensation

Base Pay range: $20.67 - $30.29 / hourly

While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable).

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

Click here to read more about our Total Rewards Program which includes: 

Professional and Personal Growth

• Multiple avenues to grow your career

• Training and development programs available

• Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

Savings and Retirement

• 401(k) retirement plan with company-matching contributions 

 
Work-Life Balance

• Vacation days & sick days

• Company-paid holidays & floating holidays

• A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work.  Is that you?
 

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

California residents click here to review your privacy rights.
 

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.