JUMP TO CONTENT

Branch Support Coordinator

  1. Operations / Technical Services
  2. Full-time
  3. Location-based
  4. Indianapolis

__jobinformationwidget.freetext.LocationText__

Indianapolis, IN

Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

Key Performance Indicators 

 
  • Assists with achieving Customer Retention Targets

  • Assists with achieving NPS/ CVC Results

  • Assists with achieving APBITA Targets

  • Assists with achieving Revenue Targets

  • Assists with achieving AR/ DSO Targets

 

Principal Duties and Responsibilities

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Responsibilities and essential job functions include but are not limited to the following:

  • General Admin Tasks

    • Responsible for the day to day branch administrative duties such as customer experience, billing and invoicing, maintaining system records, scheduling, sales entry, etc.

    • Responsible for Accounts Payable processes including creating POs and coding/ processing bills.

    • Responsible for Accounts Receivable processes including partnering with collection team, credit requests, refunds, and price changes, and pulling invoices as appropriate

    • Customer contract management (database, price increases, new agreements)

    • Responsible for Office Supply Inventory

    • Responsible for WDS Support (sales entry, routing, client contact info & client inventory updates)

    • Successfully supports branches in other assigned functions as delegated.

  • Admin/ Warehouse Tasks

    • Maintaining adequate inventories of all supplies alongside the Warehouse manager (if applicable). 

    • Maintains Branch Holiday Pipeline

    • WDS Support (Sales Delivery Tickets, Replacement Tickets/ Blooming Tickets; Master Blooming Schedules.)

  • Admin Month End Tasks

    • Assist with Commission SOP

    • Manage/ Assist with MUR Reporting

    • Physical Inventory Processes (WDS)


 

CANDIDATE SUMMARY

Required Experience

  • 3-5 years business administrative experience preferred

  • Skill with Google Suite Preferred

  • Experience supervising others preferred

Required Leadership Traits and Characteristics

  • Excellent listening and communication skills 

  • Excellent customer service skills

  • Skill in written and verbal communications

  • Skill in organisation and time management - ability to work on multiple tasks, and take direction from multiple departments at one time

  • Skill in providing timely and clear and concise feedback

  • Attention to detail and analytical skills

  • Customer focus and growth mindset.

  • Outstanding problem-solving abilities

  • The ability to handle stress and stress related situations.

  • The ability to work independently, taking the initiative.

 

Formal Education, Qualifications or Training

  • High school diploma or GED required

  • 3-5 years experience in a similar administrative role preferred

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.


Click here to read more about our Total Rewards Program which includes: 

Professional and Personal Growth

  • Multiple avenues to grow your career 

  • Training and development programs available

  • Tuition Reimbursement benefits (for FT Colleagues)


Health and Wellness

  • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

  • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more


Savings and Retirement

  • 401(k) retirement plan with company-matching contributions 

Work-Life Balance

  • Vacation days & sick days

  • Company-paid holidays & floating holidays

  • A company mindset that prioritizes health, safety, and flexibility


We are looking for individuals who want to make a difference where our customers live and work.  Is that you?
 

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

California residents click here to review your privacy rights.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.

List #1

Articles you might be interested in

Serving up gratitude

Teaser

Making A Difference

Content Type

Blog

Publish date

04/08/2026

Summary

At Rentokil Terminix, our mission is about more than just managing pests; it’s about Protecting People, Enhancing Lives, and Preserving our Planet. This winter, our branch in Manhatt

Teaser

Discover how our branch in Manhattan, Kansas is making their mark in the community where they live and work.

Read more
Leading by example

Teaser

The Front line

Content Type

Blog

Publish date

03/04/2026

Summary

At Rentokil Terminix, Teamwork means we operate as One Team - collaborating, supporting, and working together brilliantly. No matter the role, this value is at the center of everythi

Teaser

Operations Manager Chuck explains how he fosters a One Team culture while leading the Bird and Bat Division in the Mid-Atlantic.

Read more
Where passion meets purpose

Teaser

Employee Recognition

Content Type

Blog

Publish date

12/17/2025

Summary

From an idea to a passion to a recognized industry leader, Yvette, Talent Acquisition Manager for the Pacific Market, is far more than an inside connection to open roles; she’s a pioneer una

Teaser

Learn how Yvette's strategic commitment to Talent Acquisition is strengthening our community and driving industry success.

Read more
Internships that lead to meaningful careers

Teaser

Internships

Content Type

Early Professionals

Publish date

12/11/2025

Summary

At Rentokil Terminix, we believe an internship is more than just a summer job. It’s a chance for young professionals to discover their potential and define their career path early on. To

Teaser

From intern to full-time colleague, Bella reflects on how her internship experience evolved into a meaningful career in instructional design.

Read more
The Values that set our teams apart

Teaser

The Front line

Content Type

Understanding the Role

Publish date

11/21/2025

Summary

Guided by our core values – Service, Relationships, Teamwork, and Responsibility – Branch 4511 Terminix Albuquerque, NM demonstrates how our colleagues go above and beyond for our cu

Teaser

Discover how our values shape the way we work with Harold, Area District Manager for Branch 4511 Terminix Albuquerque, NM.

Read more
Fresh perspectives are valuable

Teaser

Internships

Content Type

Early Professionals

Publish date

10/28/2025

Summary

From an aspiring intern to full-time colleague, Andrew’s career journey shows how following your passions can open the door to new possibilities. During his time in the 2024 Summer I

Teaser

By following his passion, Andrew paved the way to a rewarding career from intern to now a full-time colleague with the company.

Read more
Building trust and delivering peace of mind

Teaser

Culture

Content Type

Blog

Publish date

10/08/2025

Summary

At Rentokil Terminix, we pride ourselves on building lasting relationships through compassionate service and unwavering trust. Tyler, a Pest Control Consultant, recently demonstr

Teaser

Tyler, a Pest Control Consultant, transformed a potentially stressful situation into a remarkably seamless experience for a long-time customer.

Read more
Conversations with Senior Recruiter, Charlotte

Teaser

Career Advice

Content Type

Conversations with TA

Publish date

09/29/2025

Summary

Up next in our “Conversations with TA” series, we’re spotlighting a Senior Recruiter who has made a significant impact on the Talent Acquisition team at Rentokil Terminix. With a foc

Teaser

Charlotte shares what drives her passion for recruiting and offers valuable tips for candidates looking to apply.

Read more
Excellent customer service will never be forgotten

Teaser

A Day in the Life

Content Type

Understanding the Role

Publish date

07/30/2025

Summary

By getting it right for our people, we create the right environment for our colleagues to deliver high-quality service to our customers. For this edition of the “Understanding the Ro

Teaser

Discover Paul’s leadership approach to exceptional customer service and how he empowers his team to always go above and beyond.

Read more
No one person can be bigger than the team

Teaser

The Front line

Content Type

Understanding the Role

Publish date

07/16/2025

Summary

In this next edition of our “Understanding the Role” series, we were inspired by the way a group of colleagues in the Houston area came together to go above and beyond for our custom

Teaser

Explore how a positive leadership style and collaborative approach can inspire a team to go above and beyond.

Read more

Search

Browse Jobs