Customer Care Representative
This position is responsible for both inbound and outbound communications to retain customers and solve their needs. A Customer Care Representative provides a high-quality service experience by answering routine inquiries and resolving problems that may require deviation from standard operating procedures.
Customer Experience Admin
This centralized position supports the market field operations by performing general administrative day-to-day and ad hoc responsibilities. The Customer Experience Admin also works with various cross-functional teams as necessary to resolve escalated customer and field issues.
Voice of the Customer vs. Voice of the Field
While different, both roles share the responsibility of being the voice for those they represent and serve as the initial touchpoint from the business.
Teaser
Making A DifferenceContent Type
BlogPublish date
04/08/2026
Summary
At Rentokil Terminix, our mission is about more than just managing pests; it’s about Protecting People, Enhancing Lives, and Preserving our Planet. This winter, our branch in Manhatt
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Teaser
The Front lineContent Type
BlogPublish date
03/04/2026
Summary
At Rentokil Terminix, Teamwork means we operate as One Team - collaborating, supporting, and working together brilliantly. No matter the role, this value is at the center of everythi
Teaser
Employee RecognitionContent Type
BlogPublish date
12/17/2025
Summary
From an idea to a passion to a recognized industry leader, Yvette, Talent Acquisition Manager for the Pacific Market, is far more than an inside connection to open roles; she’s a pioneer una
Teaser
InternshipsContent Type
Early ProfessionalsPublish date
12/11/2025
Summary
At Rentokil Terminix, we believe an internship is more than just a summer job. It’s a chance for young professionals to discover their potential and define their career path early on. To
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Teaser
The Front lineContent Type
Understanding the RolePublish date
11/21/2025
Summary
Guided by our core values – Service, Relationships, Teamwork, and Responsibility – Branch 4511 Terminix Albuquerque, NM demonstrates how our colleagues go above and beyond for our cu
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Teaser
InternshipsContent Type
Early ProfessionalsPublish date
10/28/2025
Summary
From an aspiring intern to full-time colleague, Andrew’s career journey shows how following your passions can open the door to new possibilities. During his time in the 2024 Summer I
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Teaser
CultureContent Type
BlogPublish date
10/08/2025
Summary
At Rentokil Terminix, we pride ourselves on building lasting relationships through compassionate service and unwavering trust. Tyler, a Pest Control Consultant, recently demonstr
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Teaser
Career AdviceContent Type
Conversations with TAPublish date
09/29/2025
Summary
Up next in our “Conversations with TA” series, we’re spotlighting a Senior Recruiter who has made a significant impact on the Talent Acquisition team at Rentokil Terminix. With a foc
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Teaser
A Day in the LifeContent Type
Understanding the RolePublish date
07/30/2025
Summary
By getting it right for our people, we create the right environment for our colleagues to deliver high-quality service to our customers. For this edition of the “Understanding the Ro
Teaser
The Front lineContent Type
Understanding the RolePublish date
07/16/2025
Summary
In this next edition of our “Understanding the Role” series, we were inspired by the way a group of colleagues in the Houston area came together to go above and beyond for our custom