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First impressions are everything

Posting date: 20/17/24

At Rentokil Terminix, our goal is to present each new hire with a world-class-first year experience, laying the foundation for a successful career with us. Every experience starts with a memorable first day. Check out how Area Sales Manager, Bryan, creates pivotal moments when a new hire starts.

Welcome to the team!

When I have a new hire starting on Monday, I always make a point on Saturday to prepare their workspace, where they’ll spend the first day doing training. When a new hire walks into the building, I greet them with a smile and say, 'Welcome to the team.'

On their first day, I take them on a tour of the branch, introduce them to any colleagues who might be in the building, and then surprise them with a welcome table. It’s worth the effort to go above and beyond welcoming new hires. If you show that you care, they’re going to care.

Lunch is on me!

I take them to lunch and engage in conversations that help them feel like they’ve been part of the team for a while. I like to talk about how the company changed my life, the different positions that I’ve taken, my career, and future opportunities. I ask them questions just to get to know them, and by the end of our lunch, I want them to feel comfortable, as if we’ve known each other forever.

Meet your colleagues!

We have a branch meeting every week, and before it starts, I like to make sure the new hire comes in early, so we can prepare. During the meeting, I’ll do a big introduction and make sure all the colleagues who haven’t met them are introduced. Then, we’ll take a moment to catch up with everyone on the team by sharing what’s going on.

Let’s drive success together!

First impressions are everything and having the right attitude is important. We had a new hire a few months back who referred two of our newer employees now. It feels good to know that one of my new hires is telling everyone to come work here and that it is a great place.

Posted byBriana Dunson
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